Shipping policy
Last Updated: June 2026
Thank you for shopping with Pups N Kits. We are committed to delivering quality pet anxiety relief and enrichment products to your doorstep as quickly and efficiently as possible.
Order Processing
All orders are processed within 1-3 business days after payment is received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Times
Estimated delivery times:
- United States: 5-10Business Days
- Canada: 7-10 Business Days
- United Kingdom: 5-10 Business Days
- Australia: 7-10 Business Days
- Europe: 7-10 Business Days
Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free shipping promotions, when available, apply only to qualifying orders and destinations.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 24-48 hours for tracking information to become available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Pups N Kits is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Shipments
If your package appears lost or significantly delayed, please contact us at:
We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@pupsnkits.com
